Donor Privacy Policy

Donor Privacy Policy

Effective Date: July 03, 2026

---

HOPE Charitable Trust ("we", "our", or "us") is deeply grateful for the generous financial and in-kind support received from our donors. Every contribution entrusted to us represents confidence in our mission, and we are committed to protecting the privacy, confidentiality and integrity of donor information.

This Donor Privacy Policy explains how donor information is collected, used, protected and managed whenever you support the charitable activities of HOPE Charitable Trust.

1. Information We Collect from Donors

When you make a financial or in-kind contribution, we may collect information necessary to process your donation and fulfil legal and accounting obligations.

• Contact Information: Name, postal address, phone number and email address.
• Payment Information: Donation transaction details processed securely through authorized third-party payment gateways.
• Tax Information: PAN number or other information required exclusively for issuing tax exemption certificates and statutory receipts.
• Donation History: Records of previous donations, participation in fundraising campaigns, sponsored projects and charitable initiatives.

2. How We Use Donor Information

Your personal information is used solely for legitimate charitable and administrative purposes.

• Processing and recording donations.
• Issuing official receipts and tax exemption certificates.
• Acknowledging donations and expressing appreciation.
• Providing updates regarding the projects and initiatives you support.
• Maintaining internal financial, auditing and statutory records.
• Complying with applicable legal obligations.

3. Our "No Trade, No Sell" Guarantee

HOPE Charitable Trust values your privacy. We will never sell, rent, trade or exchange donor information with any individual, company, organization or marketing agency.

Your information will never be used for commercial advertising or shared with unrelated third parties. Information may only be accessed by authorized staff members or trusted service providers such as secure payment processors who are contractually obligated to maintain strict confidentiality.

4. Anonymous Giving

We respect the wishes of donors who prefer to remain anonymous.

If you request anonymity, your name and donation details will not be published in annual reports, donor lists, project plaques, newsletters, websites or any public recognition materials unless required by law.

5. Donor Rights and Communication Preferences

Every donor has the right to:

• Review the personal information maintained by HOPE Charitable Trust.
• Request corrections to inaccurate or incomplete information.
• Control the frequency of communications received from us.
• Opt out of future emails, newsletters, SMS messages or phone calls at any time.
• Seek clarification regarding the use of donated funds whenever appropriate.

Requests regarding donor information or communication preferences will be addressed promptly by our administration.

6. Contact Information

For any questions regarding donations, receipts, tax exemption certificates or donor privacy practices, please contact us.

---